Quick Reference Guide for the NEC SV8100 & SV9100
Call ANOTHER EXT
Lift handset or press SPEAKER key
Dial extension number
NOTE: press 8 after dialing the extension to go straight the exts voicemail
TRANSFER A CALL
With active call, press the TRANSFER key, dial extension number
Announce call (optional)
Hang up for call to be transferred
NOTE: press 8 after dialing the extension to transfer call directly to voicemail
HOLD
With active call, press the HOLD key (OR)
Press a PARK HOLD Button
RETRIEVE CALL ON HOLD
Press the line key that was placed on HOLD from any phone. (OR)
Press the PARK HOLD button the call was placed on. (OR)
Press the RETRIEVE button and dial the HOLD Location number
PAGING
Press pre-programmed PAGE button and speak
REDIAL
With the handset in the cradle…
Press REDIAL key
Press Up and Down arrows to review dialed numbers
Lift HANDSET or press the SPEAKER key
CALLER ID
Press LIST soft key
Press CID soft key
Use the Up and Down arrows to review caller id numbers.
Lift the HANDSET or press the SPEAKER key to call the number
CONFERENCE CALL
Make or receive call, then press CONF key
Make 2nd call (internal or external) and Press ADD key
Press BEGIN again to join all parties
CALL FORWARD
Press CALL FRWD key or press SPEAKER and dial 7411
Enter number to forward to (Internal ext #, or Outside # starting with 9, or 3000 for Voicemail
Press SPEAKER key to end and set.
CAMP
When you call a station and receive a busy tone, press the CAMP softkey.
Once the busy station is free, the system will call you.
DND (Do Not Disturb)
Press SPEAKER and dial 747 +
1 – for external calls only
2 – for internal calls only
3 – for all calls
Press SPEAKER end and set
Press SPEAKER and dial 7470 to cancel
RECORD A PHONE CONVERSATION (IF APPLICABLE)
While on a call, press the RECORD key. The voicemail will immediately start recording your conversation into your mailbox
Press the RECORD key to stop recording or hang-up
The recorded conversation is stored a message in voicemail
ONE TOUCH KEY PROGRAMMING
Press SPEAKER key and enter 751
Press the “key” to program
Enter 01 then the extension # or dial 9 plus the outside number
Press HOLD to save
Press SPEAKER to end
STATION SPEED DIAL PROGRAMMING
Press SPEAKER key and enter 755
Enter a bin number between 1 and 9; 0 = bin 10
Enter 9 plus the number and press HOLD
Using the keypad, spell the name; ## for spaces and FEATURE to backup
Press HOLD to save
Press SPEAKER to end
To call speed dial number, Press SPEAKER key or Lift handset and dial #7 and the bin number 0-9
RING VOLUME
Press SPEAKER key and enter 729
Use the volume UP and Down arrows to adjust the volume
-or- While the phone is ringing, use the volume UP and Down to adjust the volume
BACKGROUND MUSIC
To turn on background music on your phone only, press SPEAKER 725 SPEAKER
Repeat to turn off
