Kari’s Law, signed into law on February 16, 2018, requires organizations that use multi-line telephone systems (MLTS) to provide callers the ability to directly dial 911 from any telephone in the system. MLTS are telephone systems that are often seen in consumer environments such as office buildings, campuses, hotels, and other enterprises.
Kari’s Law, in simple terms, requires the following:
- Callers must be able to dial 911 without having to dial a prefix to reach an outside line, such as “9”;
- MLTS must notify the facility using the system when a 911 call is made; notifications must be made to a centralized facility contact such as the front desk or security officer in order to facilitate building entry by first responders;
Most recently, the FCC has published its implementing regulations for Kari’s Law, which lists the effective date for the law as February 16, 2020, and all MLTS must comply with its conditions.
In addition, the upcoming Ray Baum’s Act will require dispatchable locations to be conveyed with all 911 calls regardless of the technological platform used, so that 911 call centers will receive the caller’s location automatically and can dispatch responders more quickly.
Ray Baum’s Act defines dispatchable locations as:
- The street address of the caller;
- Additional information such as room number, floor number, or similar information necessary to properly determine the location of the caller;
- Other requirements include a call to an emergency contact VIA Email, SMS or phone call and more;
The compliance date for Ray Baum’s Act is January 2021. However, our systems meet these requirements today!
For us to ensure we fulfil the requirements of the Law and Act, please provide us accurate information as this is critical. CMS is not responsible for the accuracy of the information provided to us by the customer. Please ensure you contact CMS when moving extensions, stations or any premise device so our records can be updated, and compliancy can be met. CMS is not responsible for the inaccuracy of the information as a result of communication failure or any other condition.
As always, feel free to contact us with any questions. We appreciate your business.