NEC Quick Reference

Quick Reference Guide for the NEC SV8100 & SV9100

 

Call ANOTHER EXT

Lift handset or press SPEAKER key

Dial extension number

NOTE:  press 8 after dialing the extension to go straight the exts voicemail

 

TRANSFER A CALL

With active call, press the TRANSFER key, dial extension number

Announce call (optional)

Hang up for call to be transferred

NOTE: press 8 after dialing the extension to transfer call directly to voicemail

 

HOLD

With active call, press the HOLD key   (OR)

Press a PARK HOLD Button

 

RETRIEVE CALL ON HOLD

Press the line key that was placed on HOLD from any phone. (OR)

Press the PARK HOLD button the call was placed on. (OR)

Press the RETRIEVE button and dial the HOLD Location number

 

PAGING

Press pre-programmed PAGE button and speak

 

REDIAL

With the handset in the cradle…

Press REDIAL key

Press Up and Down arrows to review dialed numbers

Lift HANDSET or press the SPEAKER key

 

CALLER ID

Press LIST soft key

Press CID soft key

Use the Up and Down arrows to review caller id numbers.

Lift the HANDSET or press the SPEAKER key to call the number

 

CONFERENCE CALL

Make or receive call, then press CONF key

Make 2nd call (internal or external) and Press ADD key

Press BEGIN again to join all parties

 

CALL FORWARD

Press CALL FRWD key or press SPEAKER and dial 7411

Enter number to forward to (Internal ext #, or Outside # starting with 9, or 3000 for Voicemail

Press SPEAKER key to end and set.

 

CAMP

When you call a station and receive a busy tone, press the CAMP softkey.

Once the busy station is free, the system will call you.

 

DND (Do Not Disturb)

Press SPEAKER and dial 747 +

1 – for external calls only

2 – for internal calls only

3 – for all calls

Press SPEAKER end and set

Press SPEAKER and dial 7470 to cancel

 

RECORD A PHONE CONVERSATION (IF APPLICABLE)

While on a call, press the RECORD key.  The voicemail will immediately start recording your conversation into your mailbox

Press the RECORD key to stop recording or hang-up

The recorded conversation is stored a message in voicemail

 

ONE TOUCH KEY PROGRAMMING

Press SPEAKER key and enter 751

Press the “key” to program

Enter 01 then the extension # or dial 9 plus the outside number

Press HOLD to save

Press SPEAKER to end

 

STATION SPEED DIAL PROGRAMMING

Press SPEAKER key and enter 755

Enter a bin number between 1 and 9; 0 = bin 10

Enter 9 plus the number and press HOLD

Using the keypad, spell the name; ## for spaces and FEATURE to backup

Press HOLD to save

Press SPEAKER to end

To call speed dial number, Press SPEAKER key or Lift handset and dial #7 and the bin number 0-9

 

RING VOLUME

Press SPEAKER key and enter 729

Use the volume UP and Down arrows to adjust the volume

-or-      While the phone is ringing, use the volume UP and Down to adjust the volume

 

BACKGROUND MUSIC

To turn on background music on your phone only, press SPEAKER 725 SPEAKER

Repeat to turn off