Net Watch
Spend less time on tedious
management tasks and more time on strategic IT projects. 
Time is money, and for most businesses
a loss of either is something they simply cannot afford. Millions
of dollars in revenue are lost each year due to network and IT problems.
Let us eliminate these problems with our comprehensive managed services
program.
Our NetWatch Program can
help you with:
Scheduled maintenance with software and patch updates.
Proactive network and security monitoring and alerting.
Remote support for rapid problem solving.
Support for regulatory software compliance.
| Included
Services |
|
|
| |
|
|
| Monitoring
Services |
Standard
Plan |
Premier
Plan |
| Daily
Availability Monitoring & Alerting |
x |
x |
| Error
& Event Log Monitoring |
x |
x |
| Drive
Space Monitoring |
x |
x |
Website
Monitoring
|
x |
x |
| Asset
Inventory |
x |
x |
| |
|
|
| Security
Services |
|
|
| Daily
Desktop/Server Monitoring & Alerting |
x |
x |
| Microsoft
Patch Management |
x |
x |
| Managed
Antivirus and Antispyware *2 |
x |
x |
| Backup
Monitoring & Administration *1 |
x |
x |
| Network
Firewall Monitoring |
|
x |
| |
|
|
| Maintenance
Services |
|
|
| Remote
Server Administration *1 |
x |
x |
| User
Account Administration *1 |
x |
x |
| Printer
Management *3 |
x |
x |
| |
|
|
| Support
Services |
|
|
| Phone
& Email Support *1 |
x |
x |
| Remote
Control Support *1 |
x |
x |
| |
|
|
| Advanced
Support Services |
|
|
| Monthly
Network Summary Reports |
x |
x |
| Quarterly
Executive Report & Review |
x |
x |
Annual
Technology Plans
|
x |
x |
| 3rd
Party Vendor Management - |
|
|
| Firewall/VPN/Router
Management - |
|
|
| Asset
Management - |
|
|
| Disaster
Recovery Planning - |
|
|
| Assigned
CTO - |
|
|
| Scheduled
CTO Calls - |
|
|
| |
|
|
*1
- Requires a 10 hour block minimum
*2 - requires Norton Anti-virus
*3 - Certain conditions apply
|
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